Privacy Policy
Shibasram Trust — Dedicated Senior Care & Peaceful Living in Kolkata
Introduction & Scope
Shibasram Trust operates as a registered, faith-guided sanctuary dedicated to high-standard senior citizen care, assisted living, and memory support in Kolkata, India. Guided by our spiritual and humanitarian commitment — "Serving Humanity, Serving God" — we honor the trust and dignity of every senior citizen, guardian, and family member who connects with us.
This Privacy Policy governs how Shibasram Trust collects, safeguards, and utilizes personal, contact, and medical information gathered through our official digital touchpoints (including our website shibasram.org.in) as well as offline inquiries at our Kolkata campus.
Information We Collect
To coordinate compassionate and medically tailored care for senior residents, we may collect the following categories of information:
Full name, personal phone numbers, email addresses, residential address, and family relationship with the prospective resident.
Medical histories, attending doctor diagnoses, prescription schedules, dietary allergies, and mobility requirements vital for elder care planning.
Primary and secondary emergency contact details, statutory KYC documents (Aadhaar, Voter ID, PAN) required for formal onboarding.
Standard web log parameters such as IP addresses, browser variants, and visited informational pages to optimize site usability.
How We Use Your Information
Every piece of data shared with Shibasram Trust is applied strictly towards facilitating reliable elder care:
- Personalized Caregiving: Designing accurate dietary, nursing, and daily lifestyle plans suitable for each resident's physiological needs.
- Medical Emergency Response: Informing consulting physicians, on-call specialists, and emergency hospital staff swiftly during acute situations.
- Inquiry Processing & Campus Visits: Responding promptly to admission applications, fee queries, and scheduling personalized campus walkthroughs.
- Family Communication: Sending regular well-being updates, clinical checkup reports, and official notices to registered guardians.
Data Protection & Confidentiality
We enforce strict organizational and technical measures to protect sensitive geriatric and personal data from unauthorized access or exposure.
Clinical records and prescription dossiers are kept under authorized access controls, available solely to assigned healthcare professionals, certified nurses, and authorized administrators.
Cookies & Web Analytics
Our web platform may employ limited session cookies and technical cache parameters to ensure pages load swiftly and forms submit without interruption. We do not use intrusive cross-site tracking cookies. You may modify your personal browser preferences to refuse cookies at any time without restricting access to our informational resources.
Third-Party Sharing & Legal Disclosures
Information is only shared under clear, necessary protocols:
- Emergency Healthcare Providers: Licensed hospitals, pathology labs, and emergency ambulance teams during critical care interventions.
- Designated Legal Guardians: Relatives and guardians expressly nominated in the signed Admission & Care Agreement.
- Statutory Authorities: If required by Indian law, judicial summons, or government regulatory bodies.
Your Rights & Control
Families and users retain full rights to inspect, update, or rectify any personal contact or health information on record. Should an inquiry not proceed to enrollment, you can formally request the deletion or purging of preliminary digital evaluation records by writing directly to our administrative desk.
Grievance & Official Contact Information
For questions concerning this Privacy Policy, resident confidentiality, or to update records, please contact our trust office:
Shibasram Trust
Registered Senior Living & Healthcare Sanctuary • Kolkata
Santoshpur, Kolkata - 700075,
West Bengal, India